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FAQ

When it comes to a new brand and website we all have questions. So here's a list of what we thought you'd ask most frequently.

Returns & Exchanges

Not the right fit? Went overboard with your retail therapy?

We’re happy to accept your returns of unworn items in their original condition (unwashed, tags attached) within 14 days of the ship date. Final sale items and gift cards can’t be returned. Shipping costs (if any) are non-refundable.

Returns are issued to the original form of payment. 

To initiate your return through, visit our Contact Us page and drop us a message. We’ll take if from there.

Return processing typically takes up to 2-3 weeks from the date shipped to arrive at the warehouse and can take up to 2-3 weeks from the date received to be processed.

We will make sure to send you an email once the returned item(s) have been received and another one confirming when your refund has been processed. If you have waited for more than three weeks with no email from us, please contact us, and we will gladly help you out!

Items purchased on sales will not be accepted for returns or exchanges.

Orders & Shipping

COVID-19 Note: You may experience temporary delays in the ordering process as a result of the additional safety measures we are employing to help protect our teams and our customers. We expect orders to ship within 1-2 business days from the date of purchase.

We currently use local courier services for our delivery. Orders generally take 1-2 business days to process before they are shipped. Following is an indication of the average time:

  • Order Processing: 1-2 business days
  • Delivery Speed: 3-5 business days
  • Total Time: 4-7 business days
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